Consist.Tech Named Fastest Adopter of Pia AI Automation at TAG Las Vegas
May 18th, 2026 by admin
Atlanta-based cybersecurity firm earns top partner recognition for putting AI-powered service automation to work immediately, not eventually.
ATLANTA, GA - Consist.Tech was recognized at the Technology Assurance Group (TAG) conference in Las Vegas as the fastest adopter of Pia's AI-powered service delivery enhancement platform among all partners in the program. From the moment onboarding began, the team deployed, configured, and ran Pia's automation tools in their production environments faster than any other partner in the network. Pia presented the award to acknowledge that speed.
Most MSPs take months to move from onboarding to execution. Consist.Tech did it in a fraction of the time.
Pia is an AI-powered service delivery platform built specifically for MSPs, automating the ticket lifecycle from client request to resolution entirely inside a PSA. That means password resets, onboarding workflows, mailbox changes, and access requests handled automatically, before a technician ever touches them. Pia's platform delivers pre-built automations, AI ticket triage, and client self-service tools that MSPs can be running in weeks, not months. Consist.Tech compressed that timeline even further.
Speed is not a vanity metric in this business. Every day a tool sits unconfigured is a day clients are waiting on resolutions that should already be automated. Tickets pile up. Technicians stay buried in Tier 1 work that adds no margin and no growth. Consist.Tech recognized what Pia makes possible and moved. The team integrated the platform, activated the automations, and put the tools into production use across client workflows while other partners were still reviewing documentation.
"We build for execution, not planning decks,” said Matt Snurkowski, chief technology officer, Consist.Tech. "Pia's platform removes the repetitive work that slows every service desk down. Getting it live and running for our clients was not a milestone. It was the starting line."
Pia's results across its partner network speak for themselves: 90% faster ticket resolution, three times more tickets closed per technician, and up to 60% of service requests fully automated. Consist.Tech is now positioned to deliver those outcomes to every client in its managed environment.
The TAG conference brings together technology partners from across the country to share innovation, compare performance, and recognize standout operators. Consist.Tech's award reflects something straightforward: when the right tool is available, the right team does not wait.
If your Managed Services Provider is still running on manual ticket queues and reactive helpdesk workflows, that is a problem! Consist.Tech can show you what automated service delivery actually looks like in practice.
Ready to see what your support tickets and compliance management looks like when it benefits from automation? Visit consist.tech or contact us today.
Protect. Comply. Grow. We are with you the entire way.
Posted in: Press Release